We want to sell things that you’ll love and treasure. We aim to do that as efficiently as possible so that you’re happy with your purchase and our service – because we would love you to buy from us again. However, sometimes things don’t work out the way we want, so if you’re not happy with our products or service, we’d like to know so we can fix it. Please email us at email@example.com with any feedback.
All the items displayed on our site are unique pieces or limited series, entirely hand-made, following your order, so delivery can only be guaranteed within 30 days from the completion of your order.
We always ship by express courier and insured goods, both for national and worldwide shipments. At the time of shipment we provide the name in the courier and the tracking code
Your will to return must be reported to firstname.lastname@example.org. We accept returns anytime within 15 days after you receive your order. However, our refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product in any way. All products must be returned in their original condition. The shipping costs and the responsibility for the return are in charge of the buyer.